Do you make it a habit to communicate with coworkers via IM? You should use this tool for communicating, but only in a good way. In other words, you never want to argue via IM. Instead, you should use instant messages as a way to collaborate and better your efficiency at the office.
Here are three ways to avoid IM arguments:
1. If you feel one coming on you should get off of IM immediately. From there, call the other party on the phone or walk to their office. It is better to avoid an argument on IM than to let things boil over.
2. Never talk about anything that could turn into an argument. Avoid sensitive topics. For instance, you may have a different vision than somebody else on an upcoming project. If they want to talk about it on IM you will be better suited telling them no and suggesting another option.
3. Don’t be “tricked” into an argument. Believe it or not, some people have no problem saying stuff on IM that they would never utter in person. You want to avoid coworkers who will talk down on you and argue via IM. Instead, tell them that you feel more comfortable speaking in person. This should curb their enthusiasm for an argument rather quickly.
Simply put, some companies will not allow instant messaging within the confines of the office. There are many common fears that go along with instant messaging, but most, if not all, are unsubstantiated. In other words, there is no reason to be afraid of this communication tool. This is particularly true if you take the time to learn about the many benefits.
Here are two common fears of instant messaging, and why they do not make any sense:
1. Instant messaging is a time waster. Many people believe this to be true, but it is far from factual. If you give your employees a guideline and rules to follow you should be able to pretty much control what they do and say via an instant messaging tool. To go along with this, an application such as Brosix allows you to setup networks which ensure that employees do not communicate with those outside the company.
2. Too much time to setup. This may very well be the most common excuse. But again, it is one that does not have much backbone. Believe it or not, you can setup an instant messaging network within a matter of minutes. You do not have to spend months doing so, while asking your IT team to take time away from other projects.
If you are letting your fear of instant messaging hold you back you are making a big mistake. This is a solid communication tool offering many benefits to companies all over the world.
Companies that allow employees to use instant messages to communicate have found this to be a great thing. On the same token, those who are not yet caught up may feel that this is a waste of time. The only way for you to make a decision as to what instant messaging has to offer is to learn more about the benefits.
1. Time efficient. There is no denying that sending an instant message is quicker than making a phone call, sending an email, or walking to the office of another. If employees within your company are always wasting time, you should consider implementing an instant messaging system.
2. Easy to use. Are you under the impression that using an instant messenger will call for a long training session? If so, you are 100 percent wrong. You can easily implement an instant messaging application today, and have every employee on the same page within a day.
3. It doesn’t cost. This may be the biggest benefit of instant messaging. You do not have to pay to find a good tool. Instead, you can download the proper instant messaging program, create a network, inform employees, and then monitor the results. Nowhere along the line do you have to spend any money.
These are three basic benefits of instant messaging. Now how do you feel about letting employees use this form of communication?